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LIVE ABTM Privacy Policy

Last Updated: [Insert Date]

This Privacy Policy explains how LIVE ABTM, operated by [Legal Entity Name], collects, uses, shares, and protects personal information.

This Privacy Policy applies to LIVE AB websites, forms, booking pages, payment flows, communications, sessions, media, scorecards, programs, and related services.

1. Information We Collect

LIVE AB may collect information directly from parents, guardians, participants, users, facilities, operators, coaches, and partners.

Parent and Guardian Information

We may collect:

  • Name;
  • Email address;
  • Phone number;
  • Address or city;
  • Relationship to participant;
  • Emergency contact information;
  • Payment-related information;
  • Waiver, consent, and authorization records;
  • Communications with LIVE AB.

Participant Information

For athletes, we may collect:

  • Name;
  • Date of birth or age;
  • Grade;
  • School, team, or organization;
  • Baseball or softball status;
  • Role, such as hitter, pitcher, catcher, or multi-role;
  • Handedness;
  • Skill level or experience;
  • Preferred facility or location;
  • Availability;
  • Session attendance;
  • Session history;
  • Scorecards, notes, rankings, clips, photos, videos, or performance-related information;
  • Safety-related information, such as recent pitching workload, arm status, injury limitations, medical flags, or emergency information.

Facility, Operator, Coach, and Partner Information

We may collect:

  • Name;
  • Business name;
  • Contact information;
  • Facility location;
  • Availability;
  • Insurance or operational information;
  • Operator credentials, training status, or background-screening status where applicable;
  • Payment or tax-related information where needed.

Payment Information

Payments may be processed by third-party payment processors. LIVE AB may receive limited payment information, such as:

  • Payment status;
  • Amount paid;
  • Transaction ID;
  • Last four digits of payment card;
  • Billing contact;
  • Refund or chargeback status.

LIVE AB does not intentionally store full payment card numbers on its own systems.

Device, Website, and Usage Information

We may automatically collect:

  • IP address;
  • Browser type;
  • Device type;
  • Pages viewed;
  • Referring pages;
  • Approximate location;
  • Form activity;
  • Cookies or similar technologies;
  • Analytics data.

2. How We Use Information

LIVE AB uses information to:

  • Create and manage accounts or registrations;
  • Confirm parent/guardian authority and consent;
  • Process bookings and payments;
  • Match participants by age, role, skill, availability, and facility;
  • Operate sessions;
  • Verify waivers and consents;
  • Send reminders and updates;
  • Manage cancellations, credits, and refunds;
  • Maintain safety records;
  • Respond to questions;
  • Improve the LIVE AB experience;
  • Create scorecards, session history, media, or platform features;
  • Communicate promotions or updates;
  • Prevent fraud, misconduct, abuse, and circumvention;
  • Protect participants, families, facilities, operators, and LIVE AB;
  • Comply with law, insurance, accounting, and legal obligations.

3. Children’s Privacy

LIVE AB is designed for youth sports participation, but children under 13 may not register themselves or submit personal information directly.

If a participant is under 13, a parent or legal guardian must provide information and consent.

LIVE AB may collect child participant information only as reasonably necessary to operate youth sports sessions, manage safety, process bookings, create session records, and provide approved LIVE AB services.

Parents and guardians may contact LIVE AB to:

  • Review information collected about their child;
  • Request correction;
  • Request deletion where legally and operationally appropriate;
  • Withdraw future consent;
  • Ask questions about how their child’s information is used.

Contact: [Privacy Email]

LIVE AB does not knowingly collect personal information directly from children under 13 without verifiable parental consent. If LIVE AB learns that it has collected such information without required consent, it will take appropriate steps to delete or obtain consent.

4. Health, Safety, and Workload Information

LIVE AB may collect limited health or safety-related information, such as injury limitations, emergency contacts, medical flags, arm status, recent pitching workload, allergies, or other information necessary for safety and participation.

LIVE AB uses this information only to support session safety, emergency response, operational decisions, and participation management.

LIVE AB is not a medical provider and does not use this information to diagnose, treat, or provide medical advice.

5. Media, Scorecards, and Public Visibility

LIVE AB may capture or receive photos, videos, clips, scorecards, leaderboards, performance notes, session history, or other media.

LIVE AB will seek required parent/guardian consent before publicly using a minor participant’s identifiable name, image, likeness, or performance media for promotional purposes.

Some session-related information may be shared with parents, participants, operators, facilities, or session groups as needed to operate LIVE AB.

Public-facing media or leaderboards may be optional, limited, or consent-based, depending on the feature.

Parents may contact [Privacy Email] to manage media consent.

6. How We Share Information

LIVE AB may share information with:

Facilities

To confirm bookings, verify attendance, manage safety, and operate sessions.

Operators, Coaches, Contractors, and Staff

To coordinate sessions, manage check-in, run sessions, communicate with families, and address safety issues.

Payment Processors

To process payments, refunds, credits, chargebacks, and fraud prevention.

Technology Vendors

To operate forms, websites, databases, email, SMS, analytics, CRM, scheduling, automation, waivers, and media systems.

Parents and Guardians

To provide information about their registered participant.

Legal, Safety, Insurance, or Emergency Parties

When necessary to protect safety, respond to emergencies, comply with law, enforce policies, support insurance claims, investigate misconduct, or protect rights.

Business Transfers

If LIVE AB is involved in a merger, acquisition, financing, sale, restructuring, or transfer of assets, information may be transferred as part of that transaction.

LIVE AB does not sell children’s personal information.

7. Cookies and Analytics

LIVE AB may use cookies, pixels, analytics tools, and similar technologies to:

  • Understand website traffic;
  • Improve pages and forms;
  • Measure marketing performance;
  • Remember preferences;
  • Prevent fraud;
  • Improve user experience.

You can adjust cookie settings through your browser, but some features may not work properly.

8. Marketing Communications

LIVE AB may send promotional emails or messages about sessions, offers, programs, packages, facility launches, referral opportunities, and platform updates.

You may opt out of promotional communications.

Even if you opt out of promotional messages, LIVE AB may still send necessary operational messages, including booking confirmations, reminders, safety updates, waiver notices, payment notices, cancellation alerts, and account communications.

9. Data Retention

LIVE AB keeps information for as long as reasonably necessary to:

  • Provide services;
  • Maintain session records;
  • Comply with legal, tax, accounting, insurance, and safety obligations;
  • Resolve disputes;
  • Enforce agreements;
  • Prevent fraud or misconduct;
  • Maintain business records.

Waivers, incident records, payment records, safety records, and consent records may be retained longer than ordinary account information.

10. Data Security

LIVE AB uses reasonable administrative, technical, and physical safeguards designed to protect information. These may include access controls, vendor controls, secure payment processing, limited internal access, and other reasonable measures.

No system is completely secure. LIVE AB cannot guarantee absolute security.

11. Your Choices and Rights

Depending on your location and applicable law, you may have rights to:

  • Access personal information;
  • Correct inaccurate information;
  • Request deletion;
  • Withdraw consent;
  • Opt out of marketing;
  • Restrict certain uses;
  • Ask questions about data practices.

To make a request, contact [Privacy Email].

LIVE AB may need to verify your identity or parent/guardian authority before responding.

LIVE AB may deny or limit requests where retention is required for legal, safety, accounting, insurance, dispute, or operational reasons.

12. Third-Party Links and Services

LIVE AB may link to or use third-party services, including payment processors, waiver platforms, scheduling tools, form tools, analytics providers, email/SMS tools, facility websites, or social media platforms.

Third-party services have their own privacy policies and practices. LIVE AB is not responsible for third-party privacy practices.

13. State Privacy Notices

LIVE AB is initially designed for U.S. operations. Some states provide additional privacy rights.

If LIVE AB expands, crosses legal thresholds, or collects information from residents of states with specific privacy laws, LIVE AB may update this Privacy Policy with state-specific notices.

14. International Users

LIVE AB is intended for users in the United States.

If you access LIVE AB from outside the United States, you understand that your information may be processed in the United States, where privacy laws may differ from those in your location.

15. Changes to This Privacy Policy

LIVE AB may update this Privacy Policy from time to time.

If changes are material, LIVE AB may notify users by posting the updated policy, changing the “Last Updated” date, or sending notice.

Continued use of LIVE AB after changes means you accept the updated Privacy Policy.

16. Contact

For privacy questions or requests, contact:

LIVE AB / [Legal Entity Name]
Email: [Privacy Email]
Address: [Business Address]